Privacy Policy
1. Who We Are
TalentTEK Consulting LLC is an enterprise IT consulting firm that provides technology services including cloud migration, software development, cybersecurity, ERP implementation, data and analytics, and digital transformation to mid-market and enterprise organizations.
For the purposes of this Privacy Policy, TalentTEK Consulting LLC is the data controller of personal information collected through this website. Our registered address and contact details are provided at the end of this document.
2. Information We Collect
We collect personal information in two ways: information you provide to us directly, and information collected automatically when you visit our website.
Information you provide directly
When you contact us through our website contact form, submit an inquiry, or engage with our services, we may collect the following information:
- Your full name
- Your business email address
- Your phone number
- The name of your company or organization
- Your job title or role
- The content of any messages or project descriptions you submit to us
- Any additional information you choose to share during communications with our team
Information collected automatically
When you visit our website, we automatically collect certain technical and behavioral information including:
- Your IP address and approximate geographic location
- The type of browser and operating system you are using
- The pages you visit on our website and the time spent on each page
- The referring website or source that directed you to our website
- Device identifiers and screen resolution
- Click and navigation behavior within the website
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries submitted through our contact form and communicate with you about your project or requirements
- To assess whether and how TalentTEK can assist you with your technology needs
- To prepare and deliver proposals, scoping documents, and service agreements
- To deliver the consulting services you have engaged us to provide
- To manage and administer client relationships and ongoing engagements
- To send you relevant information about TalentTEK services where you have consented to receive such communications
- To improve the performance, functionality, and content of our website
- To comply with applicable legal obligations
- To protect the rights and safety of TalentTEK, our clients, and the public
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your personal information for automated decision-making or profiling in a way that produces legal or similarly significant effects on you.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Contractual necessity: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to inquiries, improving our website, and managing client relationships, provided those interests are not overridden by your rights and interests
- Consent: Where you have given clear, informed consent for a specific processing purpose such as receiving marketing communications
- Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how visitors use the site.
What cookies we use
- Essential cookies: These are required for the website to function correctly and cannot be disabled. They include session management and security cookies.
- Analytics cookies: These help us understand how visitors interact with our website by collecting anonymous usage data including page views, time on site, and navigation paths. We use this information to improve the website.
- Functional cookies: These remember your preferences and settings to improve your experience on return visits.
- Marketing cookies: These may be used to track visitors across websites to enable us to show relevant advertising. These cookies are only set with your consent.
Managing cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and configure notifications when cookies are set. Please note that disabling certain cookies may affect the functionality of our website. For detailed instructions on managing cookies in your browser, refer to your browser’s help documentation.
6. Third Party Services
We may share your personal information with third-party service providers who assist us in operating our website and delivering our services. These include:
- Website hosting and infrastructure providers
- Email and communication platform providers
- Customer relationship management systems
- Analytics service providers including Google Analytics
- Project management and collaboration tools used in the delivery of client engagements
All third-party providers we work with are required to handle your personal information securely and in accordance with applicable data protection laws. We do not permit third-party providers to use your personal information for their own purposes beyond the services they provide to us.
We do not sell your personal information to any third party under any circumstances. We do not allow advertising platforms to use data collected on our website to build profiles about you for advertising purposes without your explicit consent.
7. International Data Transfers
TalentTEK operates primarily in the United States. If you are accessing our website from outside the United States, your personal information may be transferred to and processed in the United States or in other countries where our service providers operate. By submitting personal information to us, you acknowledge that such transfers may occur.
Where we transfer personal information internationally, we take appropriate steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including the duration of any client engagement, plus any additional period required to meet legal obligations, resolve disputes, and enforce our agreements.
Specifically:
- Inquiry and contact form submissions are retained for a maximum of three years from the date of submission unless an engagement begins, in which case the retention period extends to the duration of the engagement plus five years
- Client engagement records including contracts, communications, and deliverables are retained for seven years following the close of the engagement
- Website analytics data is retained in anonymized or aggregated form and is not linked to identifiable individuals after a period of 26 months
- Cookie consent records are retained for the period required to demonstrate compliance with applicable regulations
9. Your Rights
Depending on your location and applicable law, you may have the following rights in relation to your personal information:
- Right of access: You have the right to request a copy of the personal information we hold about you
- Right to rectification: You have the right to request that we correct inaccurate or incomplete personal information
- Right to erasure: You have the right to request that we delete your personal information in certain circumstances
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances
- Right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format
- Right to object: You have the right to object to processing based on our legitimate interests or for direct marketing purposes
- Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal
To exercise any of these rights, please contact us using the details provided at the end of this document. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
10. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
- Encrypted data transmission using HTTPS across all website pages
- Access controls limiting personal data access to authorized personnel only
- Regular security assessments of our website and internal systems
- Staff training on data protection responsibilities and information security practices
- Procedures for detecting, investigating, and reporting data security incidents
No method of transmission over the internet or electronic storage is completely secure. While we take all reasonable steps to protect your personal information, we cannot guarantee absolute security. If you believe your personal information has been compromised, please contact us immediately.
11. Children’s Privacy
Our website and services are directed at business professionals and enterprise organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a person under 18 has submitted personal information to us, please contact us immediately and we will take steps to delete that information from our records.
12. Links to Other Websites
Our website may contain links to third-party websites, resources, and services. This Privacy Policy applies only to our website and does not govern the privacy practices of any third-party sites you may access through our website. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the privacy policy of any website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will update the effective date at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or wish to make a complaint about how we handle your personal information, please contact us using the details below.
TalentTEK Consulting LLC
Email: info@talenttekconsulting.store
Website: talenttekconsulting.com
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM
Business Address: BD OFFICE: House # 8/A/B/1 Road # 13, Lift 4, Dhanmondi, Dhaka-1209, Bangladesh
If you are located in the European Economic Area and are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection supervisory authority.